Privacy Policy – KTCharts.com

Arcturus IT & Data Consulting LLC (DBA: KTCharts)

Last Updated: May 22, 2024

This privacy notice for Arcturus IT & Data Consulting LLC (doing business as KTCharts) (“KTCharts,” “we,” “us,” or “our”) describes how and why we collect, store, use, and/or share (“process”) your information when you use our Services, including when you:

Visit our website at https://www.ktcharts.com or any site that links to this notice.
Engage with us in related ways, including sales, marketing, or events.

If you have questions or concerns, this notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. For further questions, contact us at arcturusitdata@gmail.com.

Summary of Key Points

This summary highlights key points from our privacy notice. More details are provided in the sections below.

Personal Information: We may process personal information depending on how you interact with KTCharts and the Services.
Sensitive Information: We do not process sensitive personal information.
Third‑Party Data: We do not receive information from third parties.
How We Use Data: We process information to provide, improve, and administer our Services, communicate with you, enhance security, and comply with legal obligations.
Sharing Information: We may share information in specific situations and with specific third parties.
Data Security: We use organizational and technical safeguards, but no system is 100% secure.
Your Rights: Depending on your location, you may have certain rights regarding your personal information.

1. What Information Do We Collect?

Personal Information You Disclose to Us

In Short: We collect personal information that you voluntarily provide to us.

We collect personal information when you register on the Services, express interest in our products, participate in activities, or otherwise contact us.

Personal Information Provided by You:

Names
Email addresses

Sensitive Information: We do not process sensitive information.

Payment Data: We may collect data necessary to process payments, such as payment instrument numbers and security codes. All payment data is stored by PayPal. Their privacy notice is available at: https://www.paypal.com/us/legalhub/privacy-full.

Social Media Login Data: If you choose to register using a social media account, we will collect information as described in the section “How Do We Handle Your Social Logins?”

All personal information you provide must be true, complete, and accurate. You must notify us of any changes.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, enhance security, and comply with legal requirements. We may also process your information with your consent.

We process your personal information for various reasons, including:

Account creation and authentication: To allow you to create, log in, and maintain your account.
Vital interests: To protect an individual’s vital interests, such as preventing harm.

3. What Legal Bases Do We Rely On to Process Your Information?

In Short: We process your personal information only when we believe it is necessary and we have a valid legal basis under applicable law. This may include your consent, compliance with legal obligations, providing services, fulfilling contractual duties, protecting your rights, or supporting our legitimate business interests.

If you are located in the EU or UK, the General Data Protection Regulation (GDPR) and UK GDPR require us to explain the legal bases we rely on when processing your personal information. We may rely on the following:

Consent: We may process your information if you have given us permission for a specific purpose. You may withdraw your consent at any time.
Legal Obligations: We may process your information when necessary to comply with legal requirements, cooperate with law enforcement, defend legal rights, or provide information as evidence in litigation.
Vital Interests: We may process your information when necessary to protect your vital interests or those of a third party, such as preventing harm.

If you are located in Canada, we may process your information with your express consent or in situations where your consent can be reasonably inferred. You may withdraw your consent at any time.

In certain exceptional cases, Canadian law may permit us to process your information without consent, including when:

Collection is clearly in an individual’s interest and consent cannot be obtained in time.
Information is needed for investigations, fraud detection, or prevention.
Information is required for business transactions under specific conditions.
Information is contained in a witness statement for insurance claim assessment.
Information is needed to identify injured, ill, or deceased individuals and contact next of kin.
There are reasonable grounds to believe an individual may be a victim of financial abuse.
Obtaining consent would compromise accuracy or availability of information needed to investigate a legal breach.
Disclosure is required by subpoena, warrant, court order, or similar legal process.
Information was produced in the course of employment, business, or profession and is used consistently with its purpose.
Collection is solely for journalistic, artistic, or literary purposes.
Information is publicly available as defined by regulation.

4. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API). We obtain and store on your device (“cache”) your location. You may revoke your consent anytime by contacting us at the contact details provided at the end of this document.

5. Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

6. How Do We Handle Your Social Logins?

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third‑party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the provider, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on that platform.

We will use the information we receive only for the purposes described in this privacy notice or otherwise made clear to you on the relevant Services. We do not control and are not responsible for other uses of your personal information by your third‑party social media provider. We recommend reviewing their privacy notice to understand how they collect, use, and share your personal information and how you can set your privacy preferences on their sites and apps.

7. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information. If deletion is not possible (for example, because your information is stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

9. Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at arcturusitdata@gmail.com.

10. What Are Your Privacy Rights?

In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.

However, this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

Contact us using the contact information provided.
Email us at arcturusitdata@gmail.com.
WhatsApp us at +1-510-470-4161.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and comply with applicable legal requirements.

Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies or reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our Services. You may also opt out of interest‑based advertising by advertisers on our Services.

If you have questions or comments about your privacy rights, you may email us at arcturusitdata@gmail.com.

11. Controls for Do‑Not‑Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do‑Not‑Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

12. Do California Residents Have Specific Privacy Rights?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

How do we use and share your personal information?

More information about our data collection and sharing practices can be found in this privacy notice.

You may contact us by email at arcturusitdata@gmail.com, or by referring to the contact details at the bottom of this document.

If you are using an authorized agent to exercise your right to opt out, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for‑profit entity that processes the information on our behalf, following the same strict privacy protection obligations mandated by the CCPA.

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” your personal information.

Arcturus IT & Data Consulting has not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. Arcturus IT & Data Consulting will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

Your rights with respect to your personal data

Right to request deletion of the data — Request to delete

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as the exercise by another consumer of their right to free speech, our compliance requirements resulting from a legal obligation, or any processing required to protect against illegal activities.

Right to be informed — Request to know

Depending on the circumstances, you have a right to know:

whether we collect and use your personal information;
the categories of personal information that we collect;
the purposes for which the collected personal information is used;
whether we sell or share personal information to third parties;
the categories of personal information that we sold, shared, or disclosed for a business purpose;
the categories of third parties to whom the personal information was sold, shared, or disclosed;
the business or commercial purpose for collecting, selling, or sharing personal information;
the specific pieces of personal information we collected about you.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de‑identified in response to a consumer request or to re‑identify individual data to verify a consumer request.

Right to Non‑Discrimination for the Exercise of a Consumer’s Privacy Rights

We will not discriminate against you if you exercise your privacy rights.

Right to Limit Use and Disclosure of Sensitive Personal Information

We do not process consumer sensitive personal information.

Verification process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided. Depending on the type of request, we may ask you to provide certain details so we can match them with our records, or we may contact you through a communication method (e.g., phone or email) you previously provided. We may also use other verification methods as needed.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information. However, if we cannot verify your identity from existing records, we may request additional information for verification and for security or fraud‑prevention purposes. We will delete such additional information once verification is complete.

Other privacy rights

You may object to the processing of your personal information.
You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict processing.
You can designate an authorized agent to make a request on your behalf under the CCPA.
You may request to opt out from future selling or sharing of your personal information to third parties.

Upon receiving an opt‑out request, we will act upon it as soon as feasibly possible, but no later than fifteen (15) days from the date of submission.

To exercise these rights, you can contact us by email at arcturusitdata@gmail.com, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.

13. Do Virginia Residents Have Specific Privacy Rights?

In Short: Yes, if you are a resident of Virginia, you may be granted specific rights regarding access to and use of your personal information.

Virginia CDPA Privacy Notice

Under the Virginia Consumer Data Protection Act (CDPA):

“Consumer” means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context.

“Personal data” means any information that is linked or reasonably linkable to an identified or identifiable natural person. It does not include de‑identified data or publicly available information.

“Sale of personal data” means the exchange of personal data for monetary consideration.

If this definition of “consumer” applies to you, we must adhere to certain rights and obligations regarding your personal data.

The information we collect, use, and disclose about you will vary depending on how you interact with Arcturus IT & Data Consulting LLC and our Services. To find out more, please visit the following links:

Personal data we collect
How we use your personal data
When and with whom we share your personal data

Your rights with respect to your personal data

Right to be informed whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)

Arcturus IT & Data Consulting LLC has not sold any personal data to third parties for business or commercial purposes. Arcturus IT & Data Consulting LLC will not sell personal data in the future belonging to website visitors, users, and other consumers.

Exercise your rights under the Virginia CDPA

More information about our data collection and sharing practices can be found in this privacy notice.

You may contact us by email at arcturusitdata@gmail.com, by submitting a data subject access request, or by referring to the contact details at the bottom of this document.

If you are using an authorized agent to exercise your rights, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

Verification process

We may request that you provide additional information reasonably necessary to verify you and your consumer request. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.

Upon receiving your request, we will respond without undue delay, but in all cases, within forty‑five (45) days of receipt. The response period may be extended once by forty‑five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45‑day period, along with the reason for the extension.

Right to appeal

If we decline to take action regarding your request, we will inform you of our decision and the reasoning behind it. If you wish to appeal our decision, please email us at arcturusitdata@gmail.com. Within sixty (60) days of receiving an appeal, we will inform you in writing of any action taken or not taken in response, including a written explanation of the reasons. If your appeal is denied, you may contact the Attorney General to submit a complaint.

14. Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and will be effective as soon as it is accessible. If we make material changes, we may notify you by prominently posting a notice or by directly sending you a notification. We encourage you to review this privacy notice frequently to stay informed about how we protect your information.

15. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at arcturusitdata@gmail.com.

16. How Can You Review, Update, or Delete the Data We Collect From You?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please send an email to arcturusitdata@gmail.com.